Privacy Policy

Introduction

dynashift Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dynashift.pro or use our banking and financial services.

Data Controller Information

dynashift Ltd is the data controller for the personal information processed under this policy. We are a universal bank registered in Cyprus with registration number HE475869, located at Limassol Avenue 71, 6093 Larnaca, Cyprus.

Data Collection

The data we collect depends on how you interact with our services. We collect personal information that you provide directly to us, information we obtain automatically when you use our services, and information from third parties where permitted by law.

Personal information we may collect includes:

• Contact information (name, email address, phone number, postal address)
• Identity verification documents and information
• Financial information and banking details
• Transaction history and account information
• Technical information (IP address, browser type, device information)
• Website usage data and preferences
• Communication records and correspondence

How We Use Your Information

We use your personal data for various purposes based on the legal grounds available under GDPR. How we use your information depends on the services you use and your preferences.

We may use your information to:

• Provide and maintain our banking services
• Process transactions and manage your accounts
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Communicate with you about our services
• Improve our website and services
• Conduct risk assessments and credit checks
• Provide customer support and respond to enquiries

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers, regulatory authorities, and other entities as required by law or necessary for our business operations.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected, but generally ranges from 7 to 10 years for banking records as required by financial regulations.

Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate information
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of data processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to certain types of processing
• Right to withdraw consent: You can withdraw consent for processing based on consent

International Data Transfers

As a Cyprus-based institution operating within the European Union, we ensure that any international transfers of personal data are conducted in accordance with GDPR requirements, including appropriate safeguards and adequacy decisions.

Legal Basis for Processing

We process your personal data based on various legal grounds under GDPR, including contractual necessity, legal obligations, legitimate interests, and consent. The specific legal basis depends on the type of data and the context in which it is processed.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following details:

Supervisory Authority

You have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our data processing practices, please contact us at privacy@dynashift.pro or call us at +357 24254227. We are committed to addressing your privacy concerns promptly and effectively.